FAQs

What do I have to do in order to get ready for the painters?
When we come in to paint your home we are expecting to handle everything ourselves.

We move all of the furniture into the middle of the room, remove pictures from the walls and take down any window treatments. All furniture and belongings are carefully covered and all floors are protected with the proper drop cloths during painting. The only items we ask the customer to move are the small knick- knack type items. Upon completion of the painting we will place all furniture back in the location that it was removed from and re-hang pictures and window treatments.

How often should you have to paint the interior?
Many factors can contribute to that.
1. The quality of the paint used is of the utmost importance.
2. The amount of traffic through a particular area.
3. Whether or not there are smokers in the home.
4. Is there a fireplace that is used on a regular basis during the winter months, and does the damper work properly?
5. How many children and their ages?
There are too many factors to take into consideration, and each home can be different. However a good quality job done by a professional crew under normal conditions should last anywhere from 6-10 years. Call us and we will be happy to evaluate your particular situation and offer you a more precise answer.

How is my furniture protected during painting?
After moving the furniture into the middle of the room it will be covered in plastic. All floors will be protected by canvas drop cloths.

What kind of surface preparation is done?
All holes are filled and sanded. All cracks are properly scraped out, filled and sanded. Caulking is inspected around all windows and frames, doors and door frames and re-caulked as needed. Crown molding, chair rail etc. are all caulked and properly prepared. All nail pops are repaired and sanded. Any water stains, crayon marks etc. are sealed before painting and grease and heavy dirt accumulations are cleaned. Any mildew that is present will be cleaned prior to painting.

How many painters will be in my home?
While every job is different normally you can expect a crew of 2-3 painters.

What kind of paint is used?
We only use top of the line paints and primers for our customers. Sherwin Williams and Benjamin Moore are the preferred brands. As to the type of paint being, oil based or latex, homes and requirements are different. We would have to evaluate your home and see what your particular needs are and we are certainly willing to meet your desires.

What if I don't like the color I picked?
We want you happy upon the completion of your job. But regardless of the quality of work done, you may be unhappy with the colors you choose. After selecting a painting contractor, the selection of colors to be used are the next most important decision that you need to make. Take your time on color selection and only use a company that is willing to assist you in making those decisions. Ask for color charts ahead of time and buy a quart or so of paint to try it on a couple of different areas of your home as well as in different types of lighting. The cost of a few samples of paint is much cheaper than repainting a room or entire house if you end up unhappy with the color chosen. If you do not want to change the color of your home, then just ask us to match the existing color and we will most likely be able to do that.

I have oil based paint on my trim now, can I switch to an acrylic latex enamel?
Yes. However there are necessary steps that must be taken first in order to assure success. Only use a contractor who is knowledgeable about those steps and one who is willing to explain the proper procedures to you.

I have some cracks that always reappear, is there anything we can do?
Cracks can be repaired but regardless of the preparation done some may reappear. However the best chance at successfully repairing those cracks is to dig out the crack, fill it, tape it with a fiberglass mesh tape and sand it smooth, then prime over your patched area before repainting.

We have drywall damage... Do we need to have that repaired before the painters come?
Our employees are all experienced in drywall repair and replacement. Most minor repairs that need to be made can be done as part of the preparation work we do prior to painting.

I have received a number of estimates from different painting contractors and there seems to be a wide variance in prices, why is that?
There are a number of good painting contractors to choose from and what you will normally find is that the established companies are usually fairly close in price. However at times you will get an estimate that is a lot lower than others and at times you may get one that seems excessively high. There could be many factors here.

Is the company licensed and insured?
Do the painters work for the company therefore being subject to all of the additional payroll expenses? or are they daily labor? I suggest you read our article, Homeowner Beware for a more thorough discussion on this subject. Also read the article "Why Hire A Professional Painting Contractor".

The house doesn't look that bad. Why should I paint?
A house is a lot like an automobile in the fact that the investment is large and the maintenance is a must. If we don't wait until the engine blows to check or change the oil we can protect our investment. Please read the two articles, "Protect Your Investment" and "Why Paint" for a few more thoughts on the subject.

Do I choose latex or oil? And, what is an alkyd paint? When would I use a latex paint?
There is an increasing exodus from many of the oil products, but ask 10 people and you may get 10 different answers.

Why is choosing an interior color so difficult?
The only answer I can give you is, lighting, lighting, lighting! Light and reflections in any given room affect the outcome of your color. When purchasing paint, I've been asked if I want flat, high gloss, satin and even an eggshell finish.

What do these terms mean, and does it really make any difference what kind of finish I have?
Yes. The difference can be a big one depending on the surface and area that you are preparing to paint.

Which is better for repainting interior walls, latex or alkyd based paint?
For most applications on interior walls, a latex paint will offer many advantages over alkyd paint. In most available products you will receive better color retention and the finish will be non-yellowing. Additionally, the latex products will have a lower odor, dry faster, and you will be able to clean up with soap and water.

Exterior Painting

Does someone have to remain home while the painting is being done?
No, in fact most people are not home during the day and arrangements can be made in advance to accommodate your schedule. Our employees are bonded, insured and screened with criminal background checks- so you can feel confident.

What do I have to do in order to get ready for the painters?
For the painting of the exterior there probably is not much at all that you need to do. We will remove the storm windows ourselves and we normally move patio furniture etc. If you have firewood stacked next to the house or something of that nature then we would ask that you move that approx. 6' away from the areas to be painted. We can move it if necessary however an extra charge may apply.

How often should you have to paint the exterior?
Many factors can contribute to that.
1. The quality of the paint used is of the utmost importance.
2. The amount of nearby trees and shrubbery and whether or not you have an automatic sprinkler system that keeps the house or nearby greenery constantly damp or moist..
3. Window unit air conditioners are a major source of rotted window sills and peeling paint around the window frames and siding below.
There are too many factors to take into consideration here, and each home can be different. However a good quality job done by a professional crew under normal conditions should last anywhere from 4-7 years. Call us and we will be happy to evaluate your particular situation and offer you a more precise answer.

How is my property protected during painting?
Drop cloths are used underneath all areas that are being painted. Walkways, patio furniture and shrubbery are all protected during painting.

What kind of surface preparation is done?
Surfaces are cleaned, all caulking is checked during painting and replaced as needed. All areas are properly scraped and primed prior to the application of the finish coat(s) of paint being applied

How many painters will be at my home?
While every job is different normally you can expect a crew of 2-3 painters

What kind of paint is used?
We only use top of the line paints and primers for our customers. Sherwin Williams and Benjamin Moore are the preferred brands. As to the type of paint being, oil based or latex, homes and requirements are different. We would have to evaluate your home and see what your particular needs are and we are certainly willing to meet your desires.

What if I don't like the color I picked?
We want you happy upon the completion of your job. But regardless of the quality of work done, you may be unhappy with the colors you choose. After selecting a painting contractor, the selection of colors to be used are the next most important decision that you need to make. Take your time on color selection and only use a company that is willing to assist you in making those decisions. Ask for color charts ahead of time and buy a quart or so of paint to try it on a couple of different areas of your home as well as in different types of lighting. The cost of a few samples of paint is much cheaper than repainting a room or entire house if you end up unhappy with the color chosen. If you do not want to change the color of your home, then just ask us to match the existing color and we will most likely be able to do that.

I have oil based paint on my house now, can I switch to an acrylic latex enamel?
Yes. However there are necessary steps that must be taken first in order to assure success. Only use a contractor who is knowledgeable about those steps and one who is willing to explain the proper procedures to you.

We have rotted wood in some areas. Do we need to have that repaired before the painters come?
Our company can replace rotted wood during the course of a paint job. If rotted wood is discovered during the job, we will notify you right away so that you may decide which course of action to take. We use our own carpenters – not subcontractors – for all carpentry work.

I have received a number of estimates from different painting contractors and there seems to be a wide variance in prices, why is that?
There are a number of good painting contractors to choose from and what you will normally find is that the established companies are usually fairly close in price. However at times you will get an estimate that is a lot lower than others and at times you may get one that seems excessively high. There could be many factors here. Is the company licensed and insured? Do the painters work for the company therefore being subject to all of the additional payroll expenses? or are they daily labor? I suggest you read our article, Homeowner Beware for a more thorough discussion on this subject. Also read the article "Why to hire A Professional Painting Contractor"

What can we do with leftover paint from prior years?
Leftover paints and other hazardous waste must be disposed of properly.

What are the main reasons that paint begins to peel or fail?
There are a number of reasons. Go to our exterior paint problem solver guide for an explanation of a few different types of paint failure.

The house doesn't look that bad. Why should I paint?
We feel that a house is a lot like an automobile in the fact that the investment is large and the maintenance is a must. If we don't wait until the engine blows to check or change the oil we can protect our investment. Please read the two articles, "Protect Your Investment" and "Why Paint" for a few more thoughts on the subject.

Do I choose latex or oil? And, what is an alkyd paint?
When would I use a latex paint?

There is an increasing exodus away from many of the oil products but ask 10 people and you may get 10 different answers. Review our short article titled "Do I Choose Oil Or Latex Paint".

How do I select a good color for the exterior of my house?
I want something to set my house off yet that is in good taste.

Your home's exterior is the first impression visitors have of you. You should want it to look good. First, be sure to take into account the fixed colors of your home - brick, stone work and the roof color. You may want to consider choosing a paint color that will pick up the color from one of these non-painted areas such as a brown that appears in your brick. In addition, the style of your home may play a role in the colors you select. If, for example, you have an architecturally accurate reproduction of a colonial-style home, you may want to use authentic exterior colors from that period. Or, if you have a Victorian-era home you may want to use a number of colors to accentuate the architectural details (gingerbread) on your home.

Generally, you can't go wrong selecting a light color for the body of the house and a darker, complimentary color for the trim. Another way to set your home off is to create an interesting welcoming entrance by painting your front door in a bold color scheme. Your local independent paint retailer can help you select just the right color scheme for your exterior project.

I am developing mildew on my house. What can I do?
Mildew is something that practically every house develops and it must be dealt with a proper understanding of what it is, why it's there and how to get rid of it.

Why does the wood on my deck warp or cup?
Cupping is a form of warping, and is caused by uneven shrinking or swelling within the individual boards. Shrinking and swelling is normal in wood due to temperature changes, but can be increased if moisture is allowed to enter the wood unchecked, and spacing is not maintained between boards to encourage airflow. When wood is left unprotected it has a tendency to absorb moisture which can cause it to cup or warp. Most standard lumber grades have a high proportion of flat grain (horizontal), while premium lumber, including siding, will be edge grained (vertical). Edge grain lumber has better "paintability". If the decking was not coated on all six sides, which would greatly help to stabilize the dimension of the lumber through reduced moisture intrusion, the moisture content of the lumber may fluctuate between 12% and 20+%.

Also, when pressure-treated lumber is improperly positioned with the crown of the growth rings of the wood facing down, versus the proper installation with the crown of the growth rings facing up (i.e., with the ring orientation viewed from one end of the lumber, you should see the half circle wood rings with the round side on top), it will have a greater tendency for moisture absorption and hence a greater opportunity for warping.

Do you paint decks and fences?
Yes, also powerwashing, staining, sealing and all other types of protective coatings.

How often does a house need to be painted on the exterior?
Tough question! Like our bodies no two houses are perfectly alike. There are many factors that will contribute to the life of a paint job. (Daily sun exposures, amount of shrubbery, moisture presence, soffit and gable venting, etc.) But as a general rule a new paint job in our climate should last anywhere from 4-6 years. But this is a general rule. There are just too many differing factors to list here.

I see paint advertised all the time, which one should I use?
There is an old saying "You only get what you pay for." This is especially true for paint. Discuss what you want the paint to do with your professional installer or your paint store, to determine the best product for your needs.

Remember that the paint is only a small part of the job. It is always the best decision to use the best products.

Can aluminum and vinyl siding be successfully painted?
Yes, absolutely. While it is understood that people are cautious and confused about the logic in doing so, there is no reason to hesitate. These products are often sold with the understanding that they are maintenance free. Nothing is further from the truth.

These products do require regular maintenance that is, more often than not, never performed because the homeowner believes that they require no maintenance. Periodic washing is needed to remove dirt and oxidation just like your automobile; when this is not done, repainting or replacement will eventually be needed.